Dr. Rita Chuang
Office Address
#204-595 Columbia Street West
Kamloops, BC V2C 1K7
Office Phone
236-218-2330
Office Fax
250-434-1328
Phones will be answered Monday - Friday 9 - 4. Break from 12 - 1 for lunch.
* Email communication for appointment booking/ scheduling is encouraged : drrchuang.moa@gmail.com
* Voicemail messages are checked daily on business daily only.
Medical Office Assistant
Erin
Clinic Email
This email is intended for communication about booking and scheduling only.
Parking
There is plenty of free parking outside the office.
Office policies
Waitlist
New patients are seen in the order they are received, and are triaged by urgency after review of your appending medical information. Our office is unable to give detailed information about the waiting list.
Cancellation List
If you are available to attend an appointment on immediate notice and wish to be placed on our cancellation list, please inform our office.
Cancellation Policy
Due to the high volume of patients on the waitlist, our office has a cancellation policy in place:
Patients who do not inform our office of their absence in advance may be subject to a $75 cancellation fee or may be returned to their referring practitioner.
For cancellations, we require 24 hours advance notification by phone or 72 hours advance notification by email.
Extenuating circumstances, sickness, emergencies, and poor weather / road conditions are generally excused.
Last minute voluntary (non emergency) cancellations or no shows to scheduled operative procedures are highly problematic due to resource constraints in our system. In the absence of a feasible explanation, this may result in the termination of elective medical care, resulting in the patient being redirected to the care and waitlist of another provider. If you wish to cancel, postpone, or reschedule your surgery, please provide at least 4 weeks notice.